Customer Center

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Amber and sterling silver Cuff

Amber by Monica is operated by:

Triple J. Enterprises
100 Bedell Road
Poughkeepsie, NY 12603
Phone: (845) 473-7021

Customer Service Contact Information
Email
Return and Refund Policy
We guarantee that any item you order will be free of defect and as described. If within 7 days of receipt of an item you are not satisfied for any reason, return the item in its original condition for a refund of purchase price, or if you prefer, an exchange.

Standard Shipping Time
Depending on the shipping method you choose, orders will arrive within 2-7 days.

Promotions and Special Offers
If you are interested in receiving special offers, please subscribe to our newsletter. You will automatically be eligible for free standard shipping  within Continental United States on all orders placed. You will also receive special offers from our company from time to time.

Your Privacy
The information provided to our newsletter is never sold or used for other purposes than to better serve our customers. At no time does any third party come in contact with your information.

I am looking for a piece of jewelry that I can’t find on your website. What shall I do?
Please contact us by email or by call (856) 473-7021. Our selections change frequently and we are constantly updating our selections. We will be happy to assist in matching you with the perfect piece of jewelry.

Accepted Methods of Payment
We accept Visa, MasterCard, American Express, and checks or money orders denominated in U.S. dollars and drawn on a U.S. bank. If you do choose to pay by check or money order, you can send payment to the address below once you have fully submitted your order. Please be sure to write your e-mail address on the check or money order so we may properly credit your account.

Triple J. Enterprises
100 Bedell Road
Poughkeepsie, NY 12603

Paying by check does slow down your order somewhat, as we don’t ship your items until your check is received and your funds have cleared. If you are in the United States, paying by personal check typically delays your order two to three weeks.